Chicago Auto Repair

Was recommended here by my coworker, very honest and hardworking guys. My car broke down and I never had that happen before so I was clueless on where to take it. They were able to diagnose and fix the issue (contaminated gasoline from the 4219 N Milwaukee Citgo-- don't go there for gas!!) fairly quickly and were very honest with me the whole time. Would definitely take my car here again for repairs but hopefully It won't break down again!

I have been going to our town since the mid 80's and have always been satisfied with their work. I particularly like the way John explains a problem with your car in terms that a novice can understand. They work diligently to give the best service for the best price.

This is a First Class Shop. John is knowledgeable,prompt friendly and professional. I am so sad that his brother Chuck has passed, but trust John to continue his high standards. Visit this business, you wont regret it.

Consistently honest, fair, and respectful. They do a great job, get it done quickly, and keep you informed of what's going on the whole time. They are happy to answer questions, explain problems, and refer you to another reputable place if the work needed is something they don't do. These guys are great & I'd recommend them unconditionally. I drive almost 20 miles to bring my car to Our Town. Good job guys!

My family and I have been using Our Town Auto for years. Honest, Fair prices. They will tell you the real truth. If the repairs are not needed they will tell you. They seem to look out for their customers first, and their profits second!! They never recommend repairs that you don't need just to pad their bill. The work is always first class and they stand behind it. You can't go wrong going to Chuck and John at Our Town Auto!!!

You know, at first I was going to them because they were not far from my house and I thought it was out of convenience that I would only have them service my vehicle for minor repair issues, like burnt out fuses, replacing old brakes or even replace a battery. But when my truck started breaking down beyond the typical wear and tear issues I kept going to them because many times they would go over the diagnostic process a bit more thoroughly and they would even inform me of issues that I wasn't aware of without that strong arm tactic that I would need this or that in order to get my vehicle fully functional again. They were very forward with their assessment, very honest ( which in my opinion is practically a lost virtue ) and if they were to inform me what their limitations were as far as what they could or couldn't do, they were not afraid to tell me to go seek a special technician to replace this or that. Who does that? An honest business person that's who. They tell you how it is and I guess I get taken aback by this forward approach. But you know, they earned my trust because of that. Always helpful and courteous; and really you can't beat their prices, you actually get what you pay for and then some. i always thought that the automotive repair business (at least with the people that I met) would be swarmy, snarky, dishonest and disreputable, but truth be told Our Town kind of change my perception of automotive repair shops or at least changed my perception when it comes to dealing with them. Thanks Our Town.

One can only imagine what motivated one "reviewer" to label this place as dishonest or uncooperative when in fact Our Town is known far and wide as a reputable,honest and affordable establishment.Chuck and John are the best at what they do.I have referred a number of patrons to Our Town and many drive many miles just to have their cars serviced there....When you find a skilled and honest mechanic you dont let go. Our Town is five star.

These are the most honest and helpful people out there. They are considerate and kind as well as informative. I will always being my car here and recommend it to my friends and family. Our Town has consistently provided me with A+ customer service.

We purchased tires from a major chain and the purchase included free tire rotation as well as a free evaluation of other major parts on the car, which usually results in a repair estimate that exceeds $1000.00. I took the car to Our Town and Chuck told me that technically the repairs were necessary, according to the manufacturer's specs. However, Chuck said that the repairs weren't needed at the time and that we could probably get away with 20,000 mile more until it was necessary to make the repairs (nothing involving safety-related issues). Chuck is always honest in his assessment, does fine work, the shop is clean, the employees are respectful and the prices are reasonable. I recommend Our Town unconditionally.

This is a FANTASTIC Auto Repair Center in Chicago ! I needed my Brakes repaired fast, and I had noticed this shop on my daily walks. I went in and the 1st thing I noticed how Absolutely Clean the waiting room was. Most car repair shops look like a complete Disaster, NOT Here; I have seen Hospitals that were Not as Clean and Organized as Our Town Auto Center. Chuck took Fantastic care of me. Answered all of my questions in a professional manner, and provided me with all of the details I needed to make an informed decision on the work that needed to be done Now, as well as what could be put off until later. The workmanship is 1st Class! The car was tested Before And After the work was Done and the Price for a Complete Front Brake job, Oil Change, and Brand New Battery was just a bit over $450 ! And the work was completed in 1 Day !! If you are looking for an Honest, Reliable, Friendly, and Knowledgeable Car Repair shop GO to Our Town Auto. It will Be the Best move you've ever made for your car, and your pocketbook.